WAU Racing Pty Ltd trading as Walkinshaw Andretti United recognises the importance of protecting an individual’s privacy and is committed to complying with applicable privacy legislation which regulates the handling of personal information. We appreciate that individuals are concerned about the security of their personal information and we are committed to protecting any personal information we hold.
Personal information is information or an opinion about an individual, whether recorded in a material form or not, who is reasonably identifiable from that information.
HSV/Holden dealers are independent of Walkinshaw Andretti United and may have privacy policies which differ from ours. HSV/Holden dealers are responsible for their own privacy policies and privacy practices. Please contact your HSV/Holden dealer directly for further information.
Collecting personal information
Walkinshaw Andretti United will be fair and open about the way we collect information about you and what we intend to do with the information.
Walkinshaw Andretti United may collect and hold personal information about you such as your name, address, telephone number, driver's license, date of birth, your vehicle's vehicle identification number, registration date, registration number, change of address and telephone information and any other information you may voluntarily provide to us.
Walkinshaw Andretti United collects most personal information and credit card details directly from you, for example when you provide information through membership applications and ride day bookings, the websites operated by Walkinshaw Andretti United, Walkinshaw Andretti United’s customer assistance service and via mail, email and telephone enquiries. Third parties may also share information with us, including Walkinshaw Andretti United’s related companies. We may also collect your personal information if you enter a competition or promotion we run (either directly or through our marketing agents), or through a recruitment or employment agency.
Using personal information
Walkinshaw Andretti United only collects, holds and handles information about you that is necessary for us to perform the services you request from us, that is otherwise reasonably necessary for our business activities or if required by an Australian law or court or tribunal order.
We may use personal information we collect about you for a number of purposes including:
- to tell you about other products and services that may be of interest to you;
- to learn more about your level of satisfaction and your expectations of us;
- to run a competition or promotion you have entered;
- for other purposes to which you have consented; and
- as required or permitted by relevant laws and regulations.
Generally, we may use your personal information for the purposes for which we collected it and for related purposes which would be reasonably expected by you.
If you do not provide your personal information, Walkinshaw Andretti United is less able to perform the above functions.
Disclosing personal information
Walkinshaw Andretti United may need to disclose personal information outside of the jurisdiction from which it was collected. When we disclose your personal information overseas, Walkinshaw Andretti United is generally required to take reasonable measures to ensure that your information is held, managed and accessed in accordance with the standards that apply in Australia. In relation to health information about an individual, we will generally only disclose the information outside of the state or territory where we collected it if we reasonably believe that the recipient of the information is subject to a law, binding scheme or contract which upholds principles for fair handling of the information that are substantially similar to the principles that apply in the state or territory of collection.
We may disclose personal information we collect about you for different purposes including:
- to assist our related companies and other service providers (such as information technology providers and mailing houses) so that they can provide the services that we have contracted out to them; and
- as required by relevant laws and regulations.
Walkinshaw Andretti United may disclose personal information to such entities located in the following countries/regions:
- the USA;
- other countries in Europe;
- South America;
- Asia; and
- the Middle East;
We will not sell, rent or trade your information to/with any other organisation.
We may require your consent to use and/or disclose your personal information if we need to use your information for a purpose that is not related to the purpose for which it was collected.
If you do not consent to Walkinshaw Andretti United collecting, using and/or disclosing your personal information, this may affect Walkinshaw Andretti United's ability to deliver and improve its products and services.
Marketing and privacy
Walkinshaw Andretti United sends marketing materials to its customers and other people who have provided Walkinshaw Andretti United with personal information from time to time about products and services offered by Walkinshaw Andretti United and its affiliates.
If you do not wish to receive marketing materials from Walkinshaw Andretti United or its affiliates, please complete the opt-out provision on the marketing information sent to you and return it to Walkinshaw Andretti United (or contact Walkinshaw Andretti United on (03) 9265 9600 or at firstname.lastname@example.org). Walkinshaw Andretti United will note your request and respect your wish not to receive any marketing materials.
If you choose not to receive any marketing materials from Walkinshaw Andretti United, you may miss out on special product and service offerings and opportunities.
Protecting personal information
Walkinshaw Andretti United will keep your personal information secure by taking reasonable steps to protect it from misuse, loss and unauthorised access, modification and disclosure.
Walkinshaw Andretti United stores personal information in transmission logs and archive systems for a period Walkinshaw Andretti United considers reasonable depending on the primary purpose for which that information was collected. Only properly authorised people who have a need to access personal information to perform their job will be able to see or use that information. The physical and electronic security systems at Walkinshaw Andretti United comply with the guidelines of the Information Commissioner.
Personal information will be de-identified or destroyed when it is no longer required such that it cannot be re-identified at a later date. The de-identification and destruction process will be in accordance with the guidelines of the Information Commissioner.
Walkinshaw Andretti United will ensure that its employees receive training (and refresher training) about the management of personal information relevant to their respective roles and responsibilities.
Accessing and requesting correction of personal information
We will strive to ensure that information about you is accurate when we collect or use it. Subject to some exceptions under the privacy legislation, we will let you see the information we hold about you and correct it if it is inaccurate, incomplete or out-of-date. If we do not grant you access to your personal information we will tell you why.
If you wish to obtain access to and/or correct your personal information held by Walkinshaw Andretti United, please contact Walkinshaw Andretti United on (03) 9265 9600 or email us at email@example.com.
Walkinshaw Andretti United will provide written acknowledgement of receiving your request for access within 7 days of receipt. Unless it does not agree to your request for access to personal information, in most cases Walkinshaw Andretti United will provide you with access within 30 days of receipt of your request. If you request corrections to your personal information and Walkinshaw Andretti United agrees with your request, these changes will be made as soon as practicable. If Walkinshaw Andretti United does not agree to your request for correction, it will notify you of the reasons it does not agree and will note your request on the records it holds about you. If you remain dissatisfied you may also complain to the Information Commissioner (at www.oaic.gov.au).
Resolving your concerns
If you have a complaint regarding Walkinshaw Andretti United's management of your personal information, please prepare your complaint in writing and email it to us at firstname.lastname@example.org.
Walkinshaw Andretti United will provide written acknowledgement of your complaint within 7 days of receipt. We will investigate and advise you of the steps we have taken to resolve your complaint within 30 days of receipt of your complaint.
Privacy and Walkinshaw Andretti United employees
However, Walkinshaw Andretti United recognises that employee records should nevertheless be handled carefully, and Walkinshaw Andretti United will comply with any obligations that may apply to employee personal information under other applicable laws.
Walkinshaw Andretti United may disclose personal information held in its employment records for different purposes including: to our related companies and to service providers (such as information technology service providers, payroll service providers and service providers who assist Walkinshaw Andretti United with onboarding new staff) so that they can provide the services that Walkinshaw Andretti United has contracted to them to perform.
Walkinshaw Andretti United employees may seek to access, update or correct the personal information which Walkinshaw Andretti United holds about them by contacting their Human Resources Manager. Such requests will be assessed on a case by case basis.
- independent contractors;
- secondees into Walkinshaw Andretti United who remain employees of the seconding client or firm;
- voluntary work experience students; or
- job applicants.
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